COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Newcomers' Centre

About Us

The Newcomers' Centre

The Newcomers' Centre  delivers a complete package of settlement programs and services for new immigrants, refugees and newcomer LGBTQ+ through knowledge transfer, capacity-building, employment support and creating meaningful connections to help them succeed in Canada.  We started in 2010 and has since then offered mutliple programs and services funded by the Immigration Refugee Citizenship Canada (IRCC), Province of Ontario, United Way of Greater Toronto, corporate foundations and individual donors which enabled us to serve over 30,000 newcomers in their settlement and integration journey over a period of time.

The Newcomers' Centre Team

Our Team speaks over 10 languages other than English

  1. Arabic
  2. Cantonese
  3. Dari
  4. Farsi
  5. Hindi
  6. Malayalam
  7. Mandarin
  8. Panjabi
  9. Pashto
  10. Sinhala
  11. Tagalog
  12. Tamil
  13. Telugu
  14. Urdu
  15. Ukrainian
  16. Russian

Who Do We Serve?

  • Permanent Residents
  • Convention Refugees
  • Protected Persons
  • Live-in Caregivers
  • LGBTQ+ newcomers
  • Newcomer seniors
  • Newcomer youth
  • Ukrainians on CUAET visa


    Legal Assistance Centre

    ACSA's Legal Assistance Centre (LAC) is a two-year project funded by The Law Foundation of Ontario to increase the capacity of ACSA to address the legal needs of immigrants, refugees and racialized groups in Toronto East (Scarborough).  It focuses on 4 areas of Law:  Immigration, Housing, Family and Youth Justice. 

    Project activities:  

    • Capacity building for ACSA staff, clients, volunteers and partners;
    • Mobilization of legal professionals/law experts from various groups and associations;
    • Creation of ACSA Legal Assistance Centre to provide pro-bono services at various ACSA locations;

    Covid 360 Wrap Around Support

    COVID 360 is an intensive, wrap-around support that offers vital services that is client-centred, holistic and considers the many barriers faced by newcomer families, isolated individuals and those who are most impacted by the Covid-19 crisis. 

    Who is Eligible?

    • Newcomer arrivals doing self-isolation or mandatory quarantine
    • Individuals infected by Covid-19 and their caregivers
    • Isolated individuals with chronic illnesses, injured or inflicted with physical disabilities 
    • Personal Support Workers/Frontliners/Essential Workers who are in need

    What we offer:

    • Food essentials and care packages curbside pick up or delivery
    • Digital & Language Literacy for families and kids
    • Laptop lending program
    • Virtual Information sessions  
    • Connection to other resources to cope with Covid-19 crisis
    • Referral to resources


      Locations and Hours

      We are now open for in-person services with limited capacity. Please call to book your appointment.

      Dorset Park Community Hub, 1911 Kennedy Rd. Unit 105, Scarborough, ON M1P 2L9  
      Tel: (416) 292-6912 EXT. 3
      9:00am to 5:00pm


      What's New at the Newcomers' Centre?  

      Contact Person

      Jamillah T. Mananghaya-Poernama, RSW
      Senior Manager, Newcomers' Centre
      1911 Kennedy Rd. Unit 205, Scarborough, ON M1P 2L9
      Tel: (416) 292-6912 ext. 323
      Fax: (416) 292-6913



      Thank you for the support of our funders, past and present:










      Community voices

      "I knew from day 1 that they really strive to make people's lives better. They helped me get back on track and better my life tremendously."
      R.MacLean, July 2022

      An Anchor Agency of