COVID-19 UPDATES (Service Modifications at the Newcomers' Centre)
The Newcomers' Centre values the health and safety of our staff, clients, volunteers, students, program participants, and donors. In light of COVID-19, ACSA Newcomers' Centre has modified its services to newcomers based on the recommendations of the Toronto Public Health and Public Health Ontario.
Due to the Lockdown in Ontario, the Newcomers' Centre has returned to remote programming, accepting phone calls and virtual appointments. We are doing in-person services on a very limited basis only. If you are a newcomer and need help, please call us at (416) 292-6912 ext. 3
About Us
The Newcomers' Centre
The Newcomers' Centre delivers a complete package of settlement programs and services for new immigrants, refugees and newcomer LGBTQ+ through knowledge transfer, capacity-building, employment support and creating meaningful connections to help them succeed in Canada. We started in 2010 and has since then offered mutliple programs and services funded by the Immigration Refugee Citizenship Canada (IRCC), Province of Ontario, United Way of Greater Toronto, corporate foundations and individual donors which enabled us to serve over 10,000 newcomers in their settlement and integration journey over a period of time.
The Newcomers' Centre Team
Our Team speaks 16 languages other than English
- Arabic
- Armenian
- Cantonese
- French
- Greek
- Farsi
- Hindi
- Italian
- Malayalam
- Mandarin
- Punjabi
- Sinhala
- Tagalog
- Tamil
- Telugu
- Urdu
Who Do We Serve?
- Permanent Residents
- Convention Refugees
- Protected Persons
- Live-in Caregivers
- LGBTQ+ newcomers
- Newcomer seniors
- Newcomer youth
Economic and Skills Opportunities for Stronger Women
This Project supports those who identify as Women who are:
- Permanent Residents
- Convention Refugees
- Protected Persons
- Refugee Claimants
- Citizens
Project Activities
Training/Licensing/Certification
- Food Handling
- Cake Decoration Training
- Front of House Operations/Guest Services
- Restaurant and Banquet Server Training
- Training on Starting a Catering Business
Legal Assistance Centre
ACSA's Legal Assistance Centre (LAC) is a two-year project funded by The Law Foundation of Ontario to increase the capacity of ACSA to address the legal needs of immigrants, refugees and racialized groups in Toronto East (Scarborough). It focuses in 4 areas of Law: Immigration, Housing, Family and Youth Justice.
Project activities:
- Capacity building for ACSA staff, clients, volunteers and partners;
- Mobilization of legal professionals/law experts from various groups and associations;
- Creation of ACSA Legal Assistance Centre to provide pro-bono services at various ACSA locations;
Covid 360 Wrap Around Support
COVID 360 is an intensive, wrap-around support that offers vital services that is client-centred, holistic and considers the many barriers faced by newcomer families, isolated individuals and those who are most impacted by the Covid-19 crisis.
Who is Eligible?
- Newcomer arrivals doing self-isolation or mandatory quarantine
- Individuals infected by Covid-19 and their caregivers
- Isolated individuals with chronic illnesses, injured or inflicted with physical disabilities
- Personal Support Workers/Frontliners/Essential Workers who are in need
What we offer:
- Food essentials and care packages curbside pick up or delivery
- Digital & Language Literacy for families and kids
- Laptop lending program
- Virtual Information sessions
- Connection to other resources to cope with Covid-19 crisis
- Referral to resources
Locations and Hours (Modified schedule due to Covid-19)
Dorset Park Community Hub, 1911 Kennedy Rd. Unit 105, Scarborough, ON M1P 2L9 Tel: (416) 292-6912 EXT. 3
(9am-5pm) Tuesday-Friday
Itinerant Locations (currently on hold due to Covid-19)
Toronto Public Library-McGregor Park Branch (2219 Lawrence Avenue East), 1-3pm, Tuesdays
Toronto Public Library –Kennedy & Eglinton Branch (2380 Eglinton Ave E), itinerant services are temporary on-hold but Citizenship Test Workshops are on-going
Toronto Public Library-Cedarbrae Branch (545 Markham Rd.), 2-4pm, 2nd and 4th Thursday of the Month
Scarborough General Hospital (3030 Lawrence Ave. E,, Suite 108) 9:30am-2pm, 2nd Wednesday of the Month
Contact Person
Jamillah Mananghaya-Poernama, RSW
Senior Manager, Newcomers' Centre
1911 Kennedy Rd. Unit 205, Scarborough, ON M1P 2L9
Tel: (416) 292-6912 ext. 323
Fax: (416) 292-6913
Email: mjamillah@agincourtcommunityservices.com
Thank you for the support of our funders, past and present:
