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COMMUNITY SERVICES | Working with Scarborough residents to build strong and healthy communities

Newcomers' Centre

About Us

The Newcomer Services Department of ACSA delivers a complete package of settlement programs and services for newcomer immigrant, refuges and LGBTQ+ through knowledge transfer, capacity-building, employment support and creating meaningful connections with the  goal of promoting newcomers as functional individuals, contributing to the economic, social, & cultural development of Canada.  We started in 2010 and has since then offered mutliple programs and services funded by the Immigration Refugee Citizenship Canada (IRCC), Province of Ontario, United Way of Greater Toronto, corporate foundations and individual donors which enabled us to serve over 10,000 newcomers in their settlement and integration over a period of time.

The Newcomers' Centre Team

Our Team speaks 10 languages other than English

  • Arabic
  • Armenian
  • Tagalog
  • Tamil
  • Mandarin
  • Cantonese
  • Hindi
  • Sinhala
  • Telugu
  • Malayalam

Who Do We Serve?

  • Permanent Residents
  • Convention Refugees
  • Protected Persons
  • Live-in Caregivers
  • LGBTQ+ newcomers

The Newcomers' Centre

The Newcomers' Centre provides services to newcomers to assist them in their settlement and integration process.  We were established in 2010 and generously funded by the Immigration Refugee Citizenship Canada (IRCC).  We offer a wide array of services from information and referral, one-on-one settlement counseling support, employment referral, upgrading of skills, preparation of immigration related application forms (PR renewal and application for citizenship), orientation sessions, filling out forms, etc. 

The Newcomers' Centre assists the following newcomers:

  • Permanent Residents
  • Convention Refugees
  • Protected Persons
  • Live-in Caregivers
  • LGBTQ+ newcomers
  • Newcomers Seniors

    Economic and Skills Opportunities for Stronger Women

    This Project supports WOMEN and those who identify as women who are:

    • Permanent Residents
    • Convention Refugees
    • Protected Persons
    • Refugee Claimants
    • Citizens

    Locations and Hours

    Dorset Park Community Hub

    Main Newcomers' Centre Office
    1911 Kennedy Rd. Unit 105, Scarborough, ON M1P 2L9   Tel: (416) 292-6912 EXT. 3
    (9am-5pm) Mondays, Wednesdays and Fridays

    (9am-6pm) Tuesdays and Thursdays (Room 105) 

    Itinerant Locations

    Toronto Public Library-McGregor Park Branch (2219 Lawrence Avenue East), 1-3pm, Tuesdays

    Toronto Public Library –Kennedy & Eglinton Branch (2380 Eglinton Ave E), itinerant services are temporary on-hold but Citizenship Test Workshops are on-going

    Toronto Public Library-Cedarbrae Branch (545 Markham Rd.), 2-4pm, 2nd and 4th Thursday of the Month

    Scarborough General Hospital (3030 Lawrence Ave. E,, Suite 108) 9:30am-2pm, 2nd Wednesday of the Month


    Contact Person

    Jamillah Mananghaya-Poernama, RSW
    Manager, Newcomers' Centre
    1911 Kennedy Rd. Unit 205, Scarborough, ON M1P 2L9
    Tel: (416) 292-6912 ext. 323
    Fax: (416) 292-6913
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    ACSA had the pleasure of hosting the media announcement of Immigration Minister Ahmed Hussen on the removal of the condition that applied to some sponsored spouses or partners of Canadian citizens and permanent residents to live with their sponsor for two years in order to keep their permanent resident status.  This upholds the Government of Canada's commitment to family reunification and its support to gender equality.







      Community voices

      "We are a group of residents who care about our neighbourhood. We work together to make our community a better and safer neighbourhood."
      Community Safety Ambassador, July 2015

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