About Us
The Newcomer Services Department of ACSA delivers a complete package of settlement programs and services for newcomer immigrant, refuges and LGBTQ+ through knowledge transfer, capacity-building, employment support and creating meaningful connections with the goal of promoting newcomers as functional individuals, contributing to the economic, social, & cultural development of Canada. We started in 2010 and has since then offered mutliple programs and services funded by the Immigration Refugee Citizenship Canada (IRCC), Province of Ontario, United Way of Greater Toronto, corporate foundations and individual donors which enabled us to serve over 10,000 newcomers in their settlement and integration over a period of time.
The Newcomers' Centre Team
Our Team speaks 10 languages other than English
- Arabic
- Armenian
- Tagalog
- Tamil
- Mandarin
- Cantonese
- Hindi
- Sinhala
- Telugu
- Malayalam
Who Do We Serve?
- Permanent Residents
- Convention Refugees
- Protected Persons
- Live-in Caregivers
- Privately Sponsored Refugees
- Government Sponsored Refugees
- Blended Visa Office Refugees
- Refugee Claimants
- LGBTQ+ newcomers
- Women and Trans-women
- Newcomer Seniors
The Newcomers' Centre provides services to newcomers to assist them in their settlement and integration process. We were established in 2010 and generously funded by the Immigration Refugee Citizenship Canada (IRCC). We offer a wide array of services from information and referral, one-on-one settlement counseling support, employment referral, upgrading of skills, preparation of immigration related application forms (PR renewal and application for citizenship), orientation sessions, filling out forms, etc.
The Newcomers' Centre assists the following newcomers:
- Permanent Residents
- Convention Refugees
- Protected Persons
- Live-in Caregivers
- LGBTQ+ newcomers
- Newcomers Seniors
Economic and Skills Opportunities for Stronger Women
This Project supports WOMEN and those who identify as women who are:
- Permanent Residents
- Convention Refugees
- Protected Persons
- Refugee Claimants
- Citizens
Skills Training Advancement for Refugees (STAR) (Project completed successfully)
The STAR Project assists the following newcomers:
- Permanent Residents
- Convention Refugees
- Protected Persons
- Refugee Claimants
- Vulnerable newcomers who have low education, low English language skills newcomers with disabilities and LGBT newcomers
Locations and Hours
Dorset Park Community Hub
Main Newcomers' Centre Office
1911 Kennedy Rd. Unit 105, Scarborough, ON M1P 2L9 Tel: (416) 292-6912 EXT. 3
(9am-5pm) Mondays, Wednesdays and Fridays
(9am-6pm) Tuesdays and Thursdays (Room 105)
Itinerant Locations
Toronto Public Library-McGregor Park Branch (2219 Lawrence Avenue East), 1-3pm, Tuesdays
Toronto Public Library –Kennedy & Eglinton Branch (2380 Eglinton Ave E), itinerant services are temporary on-hold but Citizenship Test Workshops are on-going
Toronto Public Library-Cedarbrae Branch (545 Markham Rd.), 2-4pm, 2nd and 4th Thursday of the Month
Scarborough General Hospital (3030 Lawrence Ave. E,, Suite 108) 9:30am-2pm, 2nd Wednesday of the Month
Contact Person
Jamillah Mananghaya-Poernama, RSW
Manager, Newcomers' Centre
1911 Kennedy Rd. Unit 205, Scarborough, ON M1P 2L9
Tel: (416) 292-6912 ext. 323
Fax: (416) 292-6913
Email: mjamillah@agincourtcommunityservices.com
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Follow us on Facebook https://www.facebook.com/newcomers.centre
ACSA had the pleasure of hosting the media announcement of Immigration Minister Ahmed Hussen on the removal of the condition that applied to some sponsored spouses or partners of Canadian citizens and permanent residents to live with their sponsor for two years in order to keep their permanent resident status. This upholds the Government of Canada's commitment to family reunification and its support to gender equality.
